F.A.Q

What kind of services do you provide?

ACC specializes in account health and appeals for Amazon sellers.

We deal with account appeals, ASIN appeals, Inauthentic complaints, account deactivations, & IP complaints.

How long is the process of an appeal?

POA's are planned, written and submitted within 24 hours, from there we monitor the case and submit any responses until the case is completed. The case itself can take anywhere from a few days to a few weeks to be resolved.

How much do your services cost?

The price of our services vary depending on the type of case we're dealing with. Contact us or book a call today for a quote.

What is your success rate?

We're proud to have a proven track record, successfully reinstating 95%+ of accounts that we've worked on.

What if my case is complex or has been rejected before?

That's not an issue. We specialize in complex cases, including those that have been previously rejected.

Do you guarantee my account will be reinstated?

While no company can guarantee a reinstatement, as the final decision rests with Amazon, we are highly confident that we can reinstate your account.

Are you affiliated with Amazon?

No, we’re an independent service. We’re not partnered with any marketplace, but we specialize in their policies.

Do you offer refunds?

We stand by our service with a 100% money-back guarantee. If we don’t successfully reinstate your account or get your funds released, you get a full refund no questions asked

Do you provide legal advice?

No, we do not provide legal advice. Our services focus solely on assisting with Amazon appeals by preparing and submitting Plans of Action and related documentation.

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